Shipping & Returns

Shipping

There is no minimum order value.

Your order will be despatched within 1-2 working days at which time an email notification will be sent to you.

• Delivery charges to United Kingdom only 99p.
  Delivery will be by 1st Class Post with Royal Mail. Parcels should arrive within 2 working days of despatch.

• Special Delivery - Next Day charges £5.00
  Guaranteed to be the delivered the next day before 1.00pm via Royal Mail.
  Please place your order before 3.00pm to ensure it will be sent out on the same day.

• Delivery charges to Europe £1.99.
  Delivery will be by Royal Mail Airmail. Parcels should arrive within 3-5 working days of despatch.

• Delivery charges to USA, Canada & Australia £3.99.
  Delivery will be by Royal Mail Airmail. Parcels should arrive within 5-7 working days of despatch.

Please note Special Next Day Delivery does not include Saturday delivery.

Returns Policy

We hope you'll be pleased with your purchase. If you wish to return anything bought from us, we'll be happy to refund or exchange a product provided it's in fully resaleable condition. Returns should be made within a reasonable time (usually 30 days) and in original, undamaged packaging.

If the product returned is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us. We will refund the standard delivery charge made on orders if they are returned to us within 7 days of receipt. If an order is returned to us after 7 days from receipt then we will refund the delivery charge only if the goods are damaged, faulty or incorrect.

*None of the above conditions affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations please see our Terms & Conditions.